Product Support Engineer

The Company
This an opportunity to join a company who design and manufacture their own niche range of high-quality building products for the NZ and Australian markets.
They have a standard product range which they are continually building on, and they do also do one-off custom project designs.
Due to their growing business the company need another Product Support Engineer to join their team.

The Role
This Auckland based Product Support Engineer role is largely internally focused and supporting the Product Sales, R&D, and Manufacturing Teams.

You will liaise a lot with these teams and work in the following four key areas.

1 Product drawings and QA checking using Solidworks EPDM.
2 Product documentation e.g., BOM’s, SOP’s, Production Materials & Processes, Product Marketing etc.
3 Product Technical Support and Quoting Support on custom projects.
4 Building Site Measure ups.

Does this sound like you?
Qualification: Degree in Engineering or Design e.g., Architectural or Mechanical spring to mind.
CAD Experience: You can use Solidworks or a similar 3d CAD package to do part drawings.
Documentation: Microsoft Office Savvy e.g., Excel, Word, etc.
Communication: you can communicate technical product details clearly in writing and verbally
Personal Attributes: Attention to Detail, Analytical, can work to deadlines, can juggle multiple priorities, and you enjoy working with a range of people.
ERP systems experience would be useful.

Why Apply?
This looks like a good opportunity for someone who likes a fast-paced role doing drawing, documentation, and addressing technical product questions.

This role will strengthen your experience in the building industry and building products, manufacturing, product development and technical support, and your drawing and technical documentation experience.

Looking forward this role will set you up to head in the directions of manufacturing, sales, or product R&D given your daily liaison with internal teams in these areas.

How to Apply?
Technical Recruitment Solutions has been a trusted recruitment specialist for industry since 1996.

To apply for this position please click on the relevant button, alternatively, for a confidential inquiry contact David Milmine by email ( or phone (04 595 4102).

Note: If this vacancy is not exactly what you are seeking, then please contact me in confidence to discuss your individual requirements.

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