Team Leader – After Sales & Service

|Manufacturing & Trades - Service Technicans|Australia

Do you have servicing experience? – Are you a proven leader? – Are you customer focused?  – Adelaide based – role covering Australia wide

Our client specialises in post-harvest fruit and vegetable handling solutions, from individual equipment to complete processing lines. This automated production machinery is designed, built, and tested in-house, to suit a client’s needs, then commissioned on a client’s site with after sales support provided. With both local and offshore clients, they provide high end and customised solutions using the latest technology to optimise production.

With growth and plenty of ongoing and exciting projects comes the need for additional people, and in this newly created role, we are looking for an After Sales & Service Team Leader to lead the expanding Adelaide based team.

The Role
You will be responsible for assisting in growing the business through building and developing strong customer relationships, identifying and meeting customer needs, and providing leadership and direction to the after sales & service team.

This is an opportunity for a proven service technician to step up into a leadership role, whilst still occasionally keeping your hands on working on the tools.

Specifically, you will:

  • Lead and direct the after sales & service team
  • Engage with customers and build strong relationships
  • Identify customer after sales service needs and meet these needs
  • Oversee the management of critical spare parts
  • On occasion provide planned service support (hands on servicing)

To be successful in the role you will:

  • Have a relevant trade qualification
  • Have proven experience with servicing mechanical plant
  • Be a proven team leader
  • Have a sales focus with proven experience developing strong customer relationships

As this role covers the wider Australian region you must be okay with frequent planned travel. Personally, you will have excellent communication skills and be a committed and motivated team leader and team player.

A very competitive salary package is on offer.

Here is a chance to join a busy and growing team, working on exciting plant. If you have the proven servicing and leadership experience, and need a new challenge, let’s talk.

Technical Recruitment Solutions has been New Zealand’s trusted recruitment specialist for industry since 1996.

To apply for this position please click on the relevant button, alternatively for a confidential and discreet inquiry contact Andrew Hickey on +64 4 282 1562 or email andrew@trs.co.nz

Note: If this vacancy is not exactly what you are seeking, then please contact me in confidence to discuss your individual requirements.

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